Last Updated: 29/01/2025
At Yahaya Service, we are committed to providing high-quality digital marketing, e-commerce management, graphic design, and web development services. We strive to ensure customer satisfaction, but due to the nature of our services, we have specific refund policies in place.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- If the service has not been started within the agreed-upon timeframe.
- If we fail to deliver the promised service due to unforeseen circumstances on our end.
- If a duplicate payment was made due to a technical error.
2. Non-Refundable Services
Refunds will not be issued under the following circumstances:
- Once the service has been delivered or a project has been completed without any issues.
- If the delay is caused by the client’s failure to provide necessary information or materials.
- If the client changes their mind after the service has started.
- For digital products, customized designs, or completed website developments.
3. Refund Process
To request a refund, please contact us at support@ahmadyahayaservice.site within 7 Days of your purchase with the following details:
- Your name and order details.
- The reason for the refund request.
- Any relevant proof (if applicable).
Refund requests will be reviewed within 1 business days, and if approved, the refund will be processed via the original payment method.
4. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
For further inquiries, please contact us at support@ahmadyahayaservice.site.